---
title: Default HubSpot Blog | Lucy Adams
description: "Lucy Adams Founder of Disruptive HR & Managing Director of Firehouse Ex-HR Director at the BBC \n\nLucy Adams created The Disruptive HR Agency after having held senior level HR roles in a variety of sectors, most recently at the BBC. She grew frustrated with the lack of innovation and fresh thinking in the profession and wanted to find new ways of tackling old problems. She now runs the agency to help HR Directors and business leaders to do things differently. \n\nShe is also MD of a communications and engagement agency called Firehouse and is a popular keynote speaker on the themes of leading people in a disrupted world."
---
Disruptive HR
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## Lucy Adams
Lucy Adams Founder of Disruptive HR & Managing Director of Firehouse Ex-HR Director at the BBC Lucy Adams created The Disruptive HR Agency after having held senior level HR roles in a variety of sectors, most recently at the BBC. She grew frustrated with the lack of innovation and fresh thinking in the profession and wanted to find new ways of tackling old problems. She now runs the agency to help HR Directors and business leaders to do things differently. She is also MD of a communications and engagement agency called Firehouse and is a popular keynote speaker on the themes of leading people in a disrupted world.
Find me on:
### Recent Posts
## [HR Transformations Don't Transform HR](https://blog.disruptivehr.com/hr-transformations-dont-transform-hr)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Jan 29, 2018, 1:24:31 PM
[](https://blog.disruptivehr.com/hr-transformations-dont-transform-hr)
Like many HR Directors, I used to believe that things would really start to change once we had completed our HR Transformation. Our faith in these long, exhausting programmes appears to be undiminished.
[Read More](https://blog.disruptivehr.com/hr-transformations-dont-transform-hr)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/hr-transformations-dont-transform-hr#comments-listing)
Topics: [HR Transformation](https://blog.disruptivehr.com/topic/hr-transformation)
## [Great HR Apps for 2018](https://blog.disruptivehr.com/great-hr-apps-for-2018)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Jan 4, 2018, 3:39:58 PM
[](https://blog.disruptivehr.com/great-hr-apps-for-2018)
It’s January 2018 and some of you out there will be entering another year of your major “HR Transformation”. You’ll probably be over-budget and behind schedule
[Read More](https://blog.disruptivehr.com/great-hr-apps-for-2018)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/great-hr-apps-for-2018#comments-listing)
Topics: [Performance management](https://blog.disruptivehr.com/topic/performance-management), [HR apps](https://blog.disruptivehr.com/topic/hr-apps), [induction](https://blog.disruptivehr.com/topic/induction), [learning](https://blog.disruptivehr.com/topic/learning), [reward](https://blog.disruptivehr.com/topic/reward)
## [HR: Human, Not Process, Experts](https://blog.disruptivehr.com/hr-human-not-process-experts)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Dec 18, 2017, 10:11:05 AM
[](https://blog.disruptivehr.com/hr-human-not-process-experts)
One of my least comfortable memories as an HR Director was presenting a new pay and grading system to my senior leadership team. My team had worked for months on it – and in my view, it was a thing of beauty.
[Read More](https://blog.disruptivehr.com/hr-human-not-process-experts)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/hr-human-not-process-experts#comments-listing)
Topics: [Bonuses](https://blog.disruptivehr.com/topic/bonuses), [Innovation](https://blog.disruptivehr.com/topic/innovation), [How to manage talent in a disrupted world](https://blog.disruptivehr.com/topic/how-to-manage-talent-in-a-disrupted-world), [Agility](https://blog.disruptivehr.com/topic/agility), [Performance management](https://blog.disruptivehr.com/topic/performance-management)
## [Books to disrupt your (HR) thinking #2](https://blog.disruptivehr.com/disruptivehrbooks2)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Nov 12, 2017, 9:31:56 AM
[](https://blog.disruptivehr.com/disruptivehrbooks2)
Welcome to Part Two of the Top 10 books that helped to disrupt my approach to HR
[Read More](https://blog.disruptivehr.com/disruptivehrbooks2)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/disruptivehrbooks2#comments-listing)
Topics: [books for hr](https://blog.disruptivehr.com/topic/books-for-hr)
## [Books to disrupt your (HR) thinking](https://blog.disruptivehr.com/disruptivehrbooks)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Oct 17, 2017, 2:51:20 PM
[](https://blog.disruptivehr.com/disruptivehrbooks)
There’s a few reading lists doing the rounds so I thought I’d jump on the bandwagon and give you my personal favourites.
[Read More](https://blog.disruptivehr.com/disruptivehrbooks)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/disruptivehrbooks#comments-listing)
## [HR: Let's stop making the irrelevant more efficient](https://blog.disruptivehr.com/hr-lets-stop-making-the-irrelevant-more-efficient)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Sep 15, 2017, 5:24:13 PM
[](https://blog.disruptivehr.com/hr-lets-stop-making-the-irrelevant-more-efficient)
If you’ve been in HR a while, you’ll have your own collection of cringeworthy moments. Those memories of when you launched a new process that achieved absolutely nothing.
[Read More](https://blog.disruptivehr.com/hr-lets-stop-making-the-irrelevant-more-efficient)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/hr-lets-stop-making-the-irrelevant-more-efficient#comments-listing)
Topics: [HR](https://blog.disruptivehr.com/topic/hr), [Creativity](https://blog.disruptivehr.com/topic/creativity), [Agility](https://blog.disruptivehr.com/topic/agility), [Performance management](https://blog.disruptivehr.com/topic/performance-management), [Employee experience](https://blog.disruptivehr.com/topic/employee-experience)
## [Create MY employee experience](https://blog.disruptivehr.com/create-my-employee-experience)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Sep 1, 2017, 9:10:45 AM
[](https://blog.disruptivehr.com/create-my-employee-experience)
HR surveys tell us the creation of a [great employee experience](https://www2.deloitte.com/uk/en/pages/human-capital/articles/introduction-human-capital-trends.html#2) ranks as a major trend again this year. They also acknowledge that only a minority of companies have found a way of doing it well.
[Read More](https://blog.disruptivehr.com/create-my-employee-experience)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/create-my-employee-experience#comments-listing)
Topics: [Employee experience](https://blog.disruptivehr.com/topic/employee-experience)
## [It's time to throw away your leadership competency model](https://blog.disruptivehr.com/its-time-to-throw-away-your-leadership-competency-model)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Jul 9, 2017, 9:42:00 PM
[](https://blog.disruptivehr.com/its-time-to-throw-away-your-leadership-competency-model)
If you were a Brownie Guide in the 70’s and 80’s, you might be interested to know how the badges have changed. No more “Hostess”, “House Orderly” or “Needleworker”.
[Read More](https://blog.disruptivehr.com/its-time-to-throw-away-your-leadership-competency-model)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/its-time-to-throw-away-your-leadership-competency-model#comments-listing)
Topics: [Leadership competency model](https://blog.disruptivehr.com/topic/leadership-competency-model)
## [Retail Therapy: Creating a great employee experience](https://blog.disruptivehr.com/creating-a-great-employee-experience)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Jun 21, 2017, 12:17:50 PM
[](https://blog.disruptivehr.com/creating-a-great-employee-experience)
Anyone who loves to shop gets what a great customer experience looks and feels like. With the impact of digital resulting in declining numbers visiting high street stores, retailers have had to work even harder to compete for the illusive and spoilt-for-choice shopper.
[Read More](https://blog.disruptivehr.com/creating-a-great-employee-experience)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/creating-a-great-employee-experience#comments-listing)
Topics: [Employee experience](https://blog.disruptivehr.com/topic/employee-experience)
## [Meet the new leader of talent](https://blog.disruptivehr.com/new-talent-management)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Jun 5, 2017, 6:59:11 PM
[](https://blog.disruptivehr.com/new-talent-management)
Picture this leader. She has lots of people wanting to leave her team, she recently lost a couple of good people to a competitor and she neglects her high-potentials. Meet the new great leader of talent!
[Read More](https://blog.disruptivehr.com/new-talent-management)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/new-talent-management#comments-listing)
Topics: [Talent management](https://blog.disruptivehr.com/topic/talent-management)
## [How to attract and retain great digital talent](https://blog.disruptivehr.com/how-to-attract-and-retain-great-digital-talent)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), May 25, 2017, 3:22:14 PM
[](https://blog.disruptivehr.com/how-to-attract-and-retain-great-digital-talent)
Whatever your sector, we’re all tech companies now. The need to attract and build a digital capability is one of the key challenges for all leaders and HR professionals.
[Read More](https://blog.disruptivehr.com/how-to-attract-and-retain-great-digital-talent)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/how-to-attract-and-retain-great-digital-talent#comments-listing)
Topics: [Digital talent](https://blog.disruptivehr.com/topic/digital-talent)
## [Building trust through the frontline](https://blog.disruptivehr.com/building-trust-through-employees)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), May 19, 2017, 3:51:39 PM
[](https://blog.disruptivehr.com/building-trust-through-employees)
The most recent global survey into the issue of trust has some challenging implications for HR. So much of our current approach stems is based around our leaders being the font of all truth, wisdom and credibility.
[Read More](https://blog.disruptivehr.com/building-trust-through-employees)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/building-trust-through-employees#comments-listing)
Topics: [Trust](https://blog.disruptivehr.com/topic/trust)
## [It's a good thing that HR doesn't know the answers](https://blog.disruptivehr.com/how-hr-can-help-with-uncertainty)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), May 12, 2017, 12:14:28 PM
[](https://blog.disruptivehr.com/how-hr-can-help-with-uncertainty)
My business partner loves uncertainty. She deliberately won’t book a hotel till the last minute so she has the excitement of not knowing where she’ll be staying that night. She starts her shopping on Christmas eve. She actually enjoys hot desking. She is not the norm.
[Read More](https://blog.disruptivehr.com/how-hr-can-help-with-uncertainty)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/how-hr-can-help-with-uncertainty#comments-listing)
Topics: [Agility](https://blog.disruptivehr.com/topic/agility)
## [Succession Planning: Time to stop producing Mini-Me's](https://blog.disruptivehr.com/succession-planning-time-to-stop-producing-mini-mes)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Apr 6, 2017, 11:01:58 AM
[](https://blog.disruptivehr.com/succession-planning-time-to-stop-producing-mini-mes)
My first job on leaving university was as a teacher in a college. Being a rookie, I would put heart and soul into coming up with well-structured lesson plans filled with interesting ways of delivering the content.
[Read More](https://blog.disruptivehr.com/succession-planning-time-to-stop-producing-mini-mes)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/succession-planning-time-to-stop-producing-mini-mes#comments-listing)
Topics: [Succession Planning](https://blog.disruptivehr.com/topic/succession-planning)
## [Thinking about getting rid of ratings? Be bolder and look at bonuses too.](https://blog.disruptivehr.com/thinking-about-getting-rid-of-ratings-be-bolder-and-look-at-bonuses-too)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Mar 8, 2017, 11:53:54 AM
[](https://blog.disruptivehr.com/thinking-about-getting-rid-of-ratings-be-bolder-and-look-at-bonuses-too)
We often get asked to work with clients who want to change their approach to performance management. Typically, this focuses on the sensible desire to remove the dreaded appraisal ratings. There's nothing wrong with this.
[Read More](https://blog.disruptivehr.com/thinking-about-getting-rid-of-ratings-be-bolder-and-look-at-bonuses-too)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/thinking-about-getting-rid-of-ratings-be-bolder-and-look-at-bonuses-too#comments-listing)
Topics: [Bonuses](https://blog.disruptivehr.com/topic/bonuses), [Performance management](https://blog.disruptivehr.com/topic/performance-management)
## [HR for Innovation](https://blog.disruptivehr.com/hr-for-innovation)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Mar 6, 2017, 6:16:54 AM
[](https://blog.disruptivehr.com/hr-for-innovation)
Every organisation seems to crave greater levels of innovation to survive. They add "Innovative" to their corporate values. CEOs boast about in their annual statements.
[Read More](https://blog.disruptivehr.com/hr-for-innovation)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/hr-for-innovation#comments-listing)
Topics: [Innovation](https://blog.disruptivehr.com/topic/innovation), [HR](https://blog.disruptivehr.com/topic/hr)
## [RIP Annual Engagement Surveys](https://blog.disruptivehr.com/rip-annual-engagement-surveys)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Feb 8, 2017, 4:18:54 PM
[](https://blog.disruptivehr.com/rip-annual-engagement-surveys)
Is there anyone out there who still thinks the annual engagement survey is a good use of time and money? Is there anyone left who still believes that the annual engagement survey improves engagement?
[Read More](https://blog.disruptivehr.com/rip-annual-engagement-surveys)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/rip-annual-engagement-surveys#comments-listing)
Topics: [Annual Engagement Surveys](https://blog.disruptivehr.com/topic/annual-engagement-surveys)
## [HR can't compensate for poor managers](https://blog.disruptivehr.com/hr-cant-compensate-for-poor-managers)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Jan 30, 2017, 7:04:41 PM
[](https://blog.disruptivehr.com/hr-cant-compensate-for-poor-managers)
You know you’re in trouble when the thinking behind your latest initiative is that “if HR doesn’t manage it, THEY won’t do it properly”. The “THEY” in question is, of course, your managers; the people we trust enough to lead the business but not enough to lead our people.
[Read More](https://blog.disruptivehr.com/hr-cant-compensate-for-poor-managers)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/hr-cant-compensate-for-poor-managers#comments-listing)
Topics: [HR](https://blog.disruptivehr.com/topic/hr)
## [Onboarding for Impact](https://blog.disruptivehr.com/onboarding-for-impact)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Jan 22, 2017, 10:48:00 AM
[](https://blog.disruptivehr.com/onboarding-for-impact)
Whether you call it onboarding or induction, it means the same thing – it’s all about how we get new employees bedded in and working effectively as quickly as possible.
[Read More](https://blog.disruptivehr.com/onboarding-for-impact)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/onboarding-for-impact#comments-listing)
Topics: [On-boarding](https://blog.disruptivehr.com/topic/on-boarding)
## [Putting the Human at the heart of HR](https://blog.disruptivehr.com/putting-the-human-at-the-heart-of-hr)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Jan 8, 2017, 4:18:24 PM
[](https://blog.disruptivehr.com/putting-the-human-at-the-heart-of-hr)
If you’re in HR, then I’m sure you experience those awful moments when you question whether the processes you and your team have worked so hard to create are actually delivering results.
[Read More](https://blog.disruptivehr.com/putting-the-human-at-the-heart-of-hr)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/putting-the-human-at-the-heart-of-hr#comments-listing)
Topics: [EACH model](https://blog.disruptivehr.com/topic/each-model)
## [Let's stop saying "employees are our greatest assets"](https://blog.disruptivehr.com/lets-stop-saying-employees-are-our-greatest-assets)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Jan 8, 2017, 4:16:55 PM
[](https://blog.disruptivehr.com/lets-stop-saying-employees-are-our-greatest-assets)
We often hear organisations say that their “employees are our greatest assets”. What a horrible phrase. Assets are things like buildings, computer equipment and furniture – not human beings.
[Read More](https://blog.disruptivehr.com/lets-stop-saying-employees-are-our-greatest-assets)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/lets-stop-saying-employees-are-our-greatest-assets#comments-listing)
Topics: [EACH model](https://blog.disruptivehr.com/topic/each-model)
## [Treat me as an adult](https://blog.disruptivehr.com/treat-me-as-an-adult)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Jan 3, 2017, 3:15:40 PM
[](https://blog.disruptivehr.com/treat-me-as-an-adult)
I am going to assume that anyone reading this already gets the need for better and different HR practices. I am not going to bang on about the demands of a “VUCA” world, the pace of change, the rise of the Millennials, or a more globalised, networked economy.
[Read More](https://blog.disruptivehr.com/treat-me-as-an-adult)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/treat-me-as-an-adult#comments-listing)
Topics: [Adult to adult](https://blog.disruptivehr.com/topic/adult-to-adult), [Innovation](https://blog.disruptivehr.com/topic/innovation), [EACH model](https://blog.disruptivehr.com/topic/each-model), [Creativity](https://blog.disruptivehr.com/topic/creativity), [Agility](https://blog.disruptivehr.com/topic/agility)
## [Old vs New Talent Management](https://blog.disruptivehr.com/old-vs-new-talent-management)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Dec 2, 2016, 4:55:49 PM
[](https://blog.disruptivehr.com/old-vs-new-talent-management)
Over the last few weeks I’ve been looking at the traditional repertoire of talent management tools and techniques. I’ve been doing the easy bit - dissing the old favourites like the [9 Box Grid](https://blog.disruptivehr.com/9-box-grid-fatigue) and [Hi-Po Programmes](https://blog.disruptivehr.com/hi-po-programmes-the-ceos-outdated-vanity-project) but not putting forward what might work instead.
[Read More](https://blog.disruptivehr.com/old-vs-new-talent-management)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/old-vs-new-talent-management#comments-listing)
Topics: [How to manage talent in a disrupted world](https://blog.disruptivehr.com/topic/how-to-manage-talent-in-a-disrupted-world)
## [Hi-Po Programmes. The CEO's outdated vanity project?](https://blog.disruptivehr.com/hi-po-programmes-the-ceos-outdated-vanity-project)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Nov 13, 2016, 6:12:15 PM
[](https://blog.disruptivehr.com/hi-po-programmes-the-ceos-outdated-vanity-project)
I always found it interesting that despite having to make quite deep cuts in my budgets over the years, my CEO’s would be reluctant to see the removal of one of the bigger ticket items in the HR portfolio – the High Potentials Programme.
[Read More](https://blog.disruptivehr.com/hi-po-programmes-the-ceos-outdated-vanity-project)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/hi-po-programmes-the-ceos-outdated-vanity-project#comments-listing)
Topics: [Talent:Disrupted](https://blog.disruptivehr.com/topic/talentdisrupted)
## [9 Box Grid Fatigue](https://blog.disruptivehr.com/9-box-grid-fatigue)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Nov 2, 2016, 7:49:59 PM
[](https://blog.disruptivehr.com/9-box-grid-fatigue)
As the pressure to secure the best talent mounts, HR is rightly questioning the real value of one of our most favoured talent tools – the 9 Box Grid.
[Read More](https://blog.disruptivehr.com/9-box-grid-fatigue)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/9-box-grid-fatigue#comments-listing)
Topics: [Talent:Disrupted](https://blog.disruptivehr.com/topic/talentdisrupted)
## [Employee Experience - More than an HR Makeover](https://blog.disruptivehr.com/employee-experience)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Oct 21, 2016, 7:30:30 AM
[](https://blog.disruptivehr.com/employee-experience)
Despite our seeming obsession with what we call and how we structure ourselves, the latest HR makeover to Employee Experience can, I believe, present an opportunity for genuine change.
[Read More](https://blog.disruptivehr.com/employee-experience)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/employee-experience#comments-listing)
Topics: [HR Design :Disrupted](https://blog.disruptivehr.com/topic/hr-design-disrupted)
## [Forget bonuses. Here are the top 6 ways to reward your people](https://blog.disruptivehr.com/bonuses)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Sep 28, 2016, 9:42:14 PM
[](https://blog.disruptivehr.com/bonuses)
Think of the best reward you were ever given at work. Actually, think of the best reward you were given anywhere. I was recently hosting a panel of seven business leaders and posed that question to them.
[Read More](https://blog.disruptivehr.com/bonuses)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/bonuses#comments-listing)
Topics: [Bonuses](https://blog.disruptivehr.com/topic/bonuses)
## [Consciously uncoupling appraisals and pay](https://blog.disruptivehr.com/appraisals-bonuses)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Sep 19, 2016, 4:19:33 PM
[](https://blog.disruptivehr.com/appraisals-bonuses)
I’ve never hidden my dislike of the annual appraisal, and we don’t exactly lack for articles discrediting them, yet they’re a resilient, persistent breed that doesn’t seem to be going anywhere any time soon.
[Read More](https://blog.disruptivehr.com/appraisals-bonuses)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/appraisals-bonuses#comments-listing)
Topics: [Reward:Disrupted](https://blog.disruptivehr.com/topic/rewarddisrupted)
## [The latest trends in HR Design](https://blog.disruptivehr.com/new-trends-in-hr-design)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Sep 19, 2016, 4:17:27 PM
[](https://blog.disruptivehr.com/new-trends-in-hr-design)
As the dissatisfaction with the traditional "three legged stool" model for HR increases, many HR professionals are asking the question “What is the next generation HR structure?”
[Read More](https://blog.disruptivehr.com/new-trends-in-hr-design)
0 Comments [Click here to read/write comments](https://blog.disruptivehr.com/new-trends-in-hr-design#comments-listing)
Topics: [HR Design :Disrupted](https://blog.disruptivehr.com/topic/hr-design-disrupted)
## [Make this year the last time you do the traditional annual appraisal](https://blog.disruptivehr.com/improving-performance)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Sep 19, 2016, 4:15:57 PM
[](https://blog.disruptivehr.com/improving-performance)
When people find a mission in life, it’s usually something really awe-inspiring – like climbing Kilimanjaro or saving some rare species of whale. Mine is really lame.
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Topics: [Appraisals:Disrupted](https://blog.disruptivehr.com/topic/appraisalsdisrupted)
## [Ditch your employee handbook](https://blog.disruptivehr.com/employment-policy)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Sep 19, 2016, 4:12:12 PM
[](https://blog.disruptivehr.com/employment-policy)
A client recently called me to talk about improving their employment brand. I was very excited and had loads of ideas about how they might change their approach to some of the big HR ticket items such as talent, performance and succession.
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Topics: [Employment Rules:Disrupted](https://blog.disruptivehr.com/topic/employment-rulesdisrupted)
## [The trust mandate for future leaders](https://blog.disruptivehr.com/the-trust-mandate-for-future-leaders)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Sep 19, 2016, 4:11:14 PM
[](https://blog.disruptivehr.com/the-trust-mandate-for-future-leaders)
Every year the PR giant Edelman publishes a global survey on one issue - trust. It considers the levels of trust we have in our public institutions, technical experts, each other - and our business leaders.
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Topics: [Leadership: Disrupted](https://blog.disruptivehr.com/topic/leadership-disrupted)
## [Communication – it’s as tricky as ABC](https://blog.disruptivehr.com/change-communications)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Sep 19, 2016, 4:00:20 PM
[](https://blog.disruptivehr.com/change-communications)
The fact that people believe that only one in five business leaders will tell the truth when the going gets tough would suggest that they are not managing their communications terribly well.
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Topics: [Internal Comms: Disrupted](https://blog.disruptivehr.com/topic/internal-comms-disrupted)
## [Engagement – Adult. Customer. Human Being.](https://blog.disruptivehr.com/engagement-adult.-customer.-human-being)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Sep 19, 2016, 3:58:28 PM
[](https://blog.disruptivehr.com/engagement-adult.-customer.-human-being)
We can really over-engineer things in HR and Internal Comms can’t we? The jargon, the models of engagement, the diagnostics ….
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Topics: [Engagement:Disrupted](https://blog.disruptivehr.com/topic/engagementdisrupted)
## [Help managers with their PMT (Performance Management Tension)](https://blog.disruptivehr.com/appraisal-and-performance-management)
by [Lucy Adams](https://blog.disruptivehr.com/author/lucy-adams), Sep 19, 2016, 3:14:27 PM
[](https://blog.disruptivehr.com/appraisal-and-performance-management)
It’s that time again. That time of year that we all dread. Appraisal season.
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Topics: [Appraisals:Disrupted](https://blog.disruptivehr.com/topic/appraisalsdisrupted)
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